Privacy Policy

At Shropshire Grief Tending CIC, we are committed to protecting your privacy and ensuring that any personal information you share with us is treated with care, respect, and transparency.

1. How We Use Your Information

All information you provide — whether through booking a session, purchasing a service, or making contact — will be used solely for the purpose it was intended. This may include:

Scheduling and managing your appointments
Processing payments
Communicating with you regarding services or support you’ve requested
Responding to enquiries

We do not share or sell your personal information with third parties.

2. Contact List and Marketing

If you make a purchase or book a service through our website, your email address and contact details will be automatically added to our contacts database within the Wix platform.

As a result, you may occasionally receive emails from us, which may include updates, offerings, or reflections related to our work. You can unsubscribe from these emails at any time by clicking the unsubscribe link at the bottom of any message or by contacting us directly.

3. Data Storage

Your data is stored securely within the Wix platform, which complies with industry-standard privacy and security regulations. Only authorised members of the Shropshire Grief Tending CIC team have access to your personal information.

4. Your Rights

You have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request the deletion of your data
Withdraw consent for marketing communications

To exercise any of these rights, please contact us at merryn@merryntenalach.com.

5. Changes to This Policy

This privacy policy may be updated occasionally to reflect changes in our practices or legal obligations. The most current version will always be available on our website.