Terms & Conditions
Shropshire Grief Tending CIC - Effective from 21st May 2025
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By accessing or using this website and engaging with our services, you agree to the following terms and conditions. Please read them carefully.
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1. About Us
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Shropshire Grief Tending CIC is a Community Interest Company offering grief support, workshops, and community-based practices both online and in person. Our services are delivered with compassion, respect, and a commitment to social impact.
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2. Use of Website
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This website is intended to provide information about our services and allow users to book sessions and events. You agree to use the site for lawful purposes only and not to misuse or disrupt its functionality.
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3. Bookings & Payments
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All bookings for sessions, workshops, or events must be made through the website or agreed-upon communication channels. Full payment is required at the time of booking unless otherwise arranged.
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4. Cancellations & Refunds
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Shropshire Grief Tending CIC does not offer refunds. As a not-for-profit organisation, all income supports the continuation of our community work.
If you need to cancel a session or event booking, we can offer an exchange to a different event only if you notify us at least 48 hours in advance of the original booking. Requests must be made in writing (email or message). Cancellations made less than 48 hours before the session will not be eligible for rescheduling or refund.
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5. Confidentiality
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We are committed to holding a safe and confidential space. Any personal information shared during sessions is treated with care and in line with our Privacy Policy.
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Exceptions to confidentiality may arise where there is a legal obligation or serious risk of harm to self or others. In such cases, appropriate safeguarding measures will be taken.
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6. Accessibility
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We aim to make our services inclusive and accessible to all. Please refer to our Accessibility Statement for more details, or contact us with any specific needs prior to your session or event.
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7. Intellectual Property
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All content on this website, including text, images, workshop materials, and session content, is the property of Shropshire Grief Tending CIC unless otherwise stated. You may not reproduce, distribute, or use this material without prior written permission.
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8. Limitation of Liability
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While we offer emotional and spiritual support, our services do not replace medical, psychological, or legal advice. By engaging with our work, you acknowledge that you remain responsible for your own mental and physical wellbeing.
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We are not liable for any loss, damage, or disruption arising from your use of our services or website, except where required by law.
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9. Changes to Terms
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We may update these Terms and Conditions from time to time. The most current version will always be available on our website. Continued use of the site and our services indicates your acceptance of any changes.
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10. Contact
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If you have any questions about these terms, please get in touch at:
merryn@merryntenalach.com or 07538876217.